Lastupdated:January2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, make a purchase, request customer support, or communicate with us. The types of information we may collect include:

  • Name, email address, phone number, and company name
  • Billing and payment information
  • Service preferences and settings
  • Communications between you and SSI Automations
  • Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is required by law
  • If we believe your actions are inconsistent with our user agreements or policies
  • To protect the rights, property, and safety of SSI Automations or others
  • With your consent or at your direction

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure.

5. Your Choices

You may:

  • Update or correct your account information at any time
  • Opt out of receiving promotional communications by following the instructions in those messages
  • Request deletion of your personal information, subject to certain exceptions

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@ssiautomations.com
  • Phone: Available on our contact page
  • Address: Contact us for our mailing address